If you haven’t already, please read Part One first
On Wednesday, July 1, 2020, I contacted Paco again and asked him for the status of my card. I explained that I wanted to schedule a taxi service for July 2, 2020 or July 3, 2020. Paco responded by saying the card should be ready as promised, but provided me the name and contact number of Lupita, (executive at the bank and accountable for online banking), and asked me to call her to ensure that my card would be ready as scheduled. On Friday, July 3, 2020, I called Intercam Banco and spoke with Lupita. She checked on the status of my card and informed me that in fact, my card would be ready later that day.